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Latest FAQs
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Mankind Help News
Opening Hours and Deliveries over the Easter Weekend 
Please note that during the Easter Weekend we will be closed on Good Friday, Easter Saturday and Easter Monday. Our Customer Service team will be here to assist you on Saturday 7th April between 9am and 6pm. Please note that on Bank Holidays orders will not be collected from our warehouse, and postal services will also not deliver. This may result in a small delay with the arrival of any orders over this weekend, so please allow extra time for your order to arrive. Our Customer Service team wish you all a very Happy Easter!
Welcome to our Help Pages
Here at Mankind we aim to provide an outstanding level of service and always exceed your expectations. We hope you'll find the answer here to any question you may have. If not please feel free to contact us.
Contacting Mankind
The best way to contact us is via our message centre within your account. We endeavour to respond to all emails within 1 working day.
Please contact us using the message centre found within your Account Holder Area (please note, you will need to login before you can send a message). Using the Message Centre allows both you and our Customer Services Team to easily keep track of all your queries and orders in one place.
Should you have any further enquiries please either call or write to the following:
Tel Customer Services/Enquiries: 0844-249-5023 (Monday - Friday 8am-8pm, Saturdays 9am-4pm)
Fax: 0845 862 1118
Mankind
Meridian House
Gadbrook Park
Rudheath
Northwich
Cheshire
UK
CW9 7RA
Please note the above address is not the Returns Department address.
If you have a complaint to make please again contact us using the Message Centre found within your account. Your complaint will receive our urgent attention and we will always acknowledge your complaint.
We will treat your complaint fairly and confidentially and you will be kept informed of what actions we are taking to remedy the complaint and how we intend to improve our services in the future.
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